Manage your account name and time zone

A Hopted Account holds your linked accounts, sync configuration, admins, usage and billing. The account selected in the Hopted menu determines which settings you are viewing.

#Switch to the correct account

1. Open the account selector at the bottom of the Hopted menu.
2. Choose an account you already belong to.
3. Let Hopted reload the account context, then check the account name before editing settings.

If a linked spreadsheet belongs to another account, switch to that account or ask one of its admins for an invitation. Do not assume two accounts share their connections or billing.

#Change the account name

Open Settings → General, edit Account name, and select Update. Use a name your team can distinguish from other businesses you manage.

#Change the account time zone

In Settings → General, choose the intended Account time zone. Syncs run according to this time zone. Review daily and weekly schedules across the account after changing it.

This differs from choosing a refresh frequency for an individual sync. See Set a refresh schedule.

#Account closure and data questions

Account deletion is a wider change than deleting a sync or uninstalling the extension. The Delete Account control in General is currently unavailable. Contact Hopted support for account closure and data-handling questions.