FBA Reimbursements Report
The Reimbursements report provides itemized details for all reimbursements, including those requested by you and those that are generated automatically.
Reimbursements appear in your account 4-5 days after the reimbursement is approved.
For the reimbursements that you requested, use the case ID in the report to view the details. For reimbursements associated with a customer refund, use the Amazon order ID in the report to view the details.
Reimbursements can take up to five days to appear in the report after they have been approved. When more than one reimbursement is processed on the same day for the same issue, they may be combined into a single transaction.
Hopted can automatically pull Amazon FBA reimbursement report records from Seller Central into Google Sheets spreadsheets. Try it here.
Learn more about Amazon FBA inventory reimbursement policy.
Available fields in the report
approval-date
The date the reimbursement was approved.
reimbursement-id
The unique identifier for this reimbursement. Each reimbursement may include multiple line items.
case-id
The unique identifier assigned to the case when you request a reimbursement.
amazon-order-id
The unique identifier assigned to the customer order. This field is empty if the reimbursement is not associated with an order.
reason
The reason for the reimbursement (for example, Damaged: Warehouse).
Sku
The merchant SKU (stock keeping unit) is the unique identifier you assigned to your product.
fnsku
The fulfillment network SKU (stock keeping unit) is the unique identifier Fulfillment by Amazon assigned to your product.
asin
An ASIN (Amazon Standard Identification Numbers) is a unique identifier assigned by Amazon to products in the Amazon product catalog. The ASIN can be found on the product detail page.
product-name
The name of your product.
condition
The condition of your item (for example, New).
quantity
The total number of units reimbursed for this line item.
currency-unit
The currency for the applicable marketplace.
amount-per-unit
The per-unit reimbursement amount for this line item.
quantity-reimbursed-cash
The total number of units reimbursed with cash.
amount-total
The total amount of the cash reimbursement for this line item.
quantity-reimbursed-inventory
The number of units reimbursed with inventory.
quantity-reimbursed-total
The total number of units reimbursed with either cash or inventory (Quantity Reimbursed [Cash] + Quantity Reimbursed [Inventory]).
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